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  • "We wanted to fast track development and decided the best approach was to bring in a deployment partner with a proven, dependable and international reputation. ebpSource’s long-standing expertise has been instrumental in our being able to offer an e-billing and self-service environment that has the power and stability to handle our current needs with the flexibility to support our ambitious future plans.”

    HEAD OF IT SPECIAL PROJECTS - GOVERNMENT UTILITY SERVICE PROVIDER (NORTH AMERICA)
government and utility consumer e-billing and payment

Consumer e-billing and payment

Revolutionise your customer service, achieve higher levels of customer satisfaction and lower your operating costs. See how ebpSource's e-billing and payment experience has helped to deliver some of the highest levels of government and utility e-billing and payment adoption globally.

High-adoption applications

Benefit from an industrial-strength solution for the management of massive volumes of e-bills and payments.

Focus on the customer

Engage with customers through quick and easy access to current and historical bills and a range of e-payment options.

Across all devices

Deliver consistent, responsive multi-channel e-billing and payment, across all major desktop, mobile and tablet devices.

With end-to-end integration

Connect to legacy billing systems, customer service and finance operations, online portals, payment channels, security and IT environments.

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Application Benefits

Consumer e-billing and payment

Add value and increase engagement with your customer portals

Turn billing and payment into a strategic part of your customer service operations, delivering increased levels of customer engagement and heightened customer satisfaction. Contact us below to find out more about ebpSource's market-leading applications.

Realise huge cost savings in customer service, billing and payment operations

Move away from paper-based billing, manual payment, paper contracts, document printing and postal processes. Simplify your customer communications and provide the convenience of centralised access, to both end customers and internal stakeholders.

Stand out from the competition through your billing and payment processes

Move away from homogeneous, stand-alone e-billing and payment services. ebpSource offers you a unique, customer-centric, fully-integrated, on-premise alternative to typically high-cost, low-volume, one-size-fits-all hosted services.

government and utility business e-billing and payment

Business e-billing and payment

Are you looking to better serve your business customers? Are your current business e-billing services fit for purpose? ebpSource provides you with trusted, proven, solid and infinitely scalable business e-billing and payment applications. Innovative technology places you closer to your customer's business processes and offers a set of advanced payment capabilities.

Detailed bill analysis

Help your customers to better understand, analyse, process and manage their business bills and payments, with fast retrieval of billing and payment data.

Across all channels

Responsive mobile and tablet applications complement a functionally-rich online experience, offering your business customers maximum convenience.

Focused on business needs

Let your customers quickly identify spend patterns, view, analyse and download billing analysis reports and efficiently review, approve and schedule payments.

Built to connect and scale

Deliver a highly scalable e-billing service which is tightly integrated with all aspects of your existing collections, account management and customer service functions.

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Application Benefits

Business e-billing and payment

An optimal foundation for delivering and managing business bills and payments

ebpSource's innovative technology provides you with a safe, secure and scalable platform through which to provide a first rate e-billing and payment experience to your business customers, be they large or small.

A fast-track route to high usage and customer adoption

Drive customer engagement with your online business portals. All ebpSource applications are designed for fast conversion to e-billing, with a focus on paper truncation and immediate efficiency gains.

Reduce time-to-pay and improve collections visibility

ebpSource applications are created to help you realise huge reductions in your time-to-payment, whilst also offering previously unavailable financial visibility over all aspects of the payment-pending process.

government and utility e-signing

Enterprise-wide e-contracts and e-signing

With more than a billion mobile devices in circulation, and in a world of tough competition, the opportunity to service customers in new, more convenient and efficient ways goes hand-in-hand with strategic initiatives to drive more customer interactions to paperless channels. Cost reduction, brand value and the customer experience can all benefit as a result.

Optimised for mobile

Provide anywhere, anytime access for your customers to sign-up, accept, renew and amend their contracted services; through smartphones, tablets and desktop applications.

Freedom from paper

Remove the need to print, post, scan and re-key customer data, leading to an elimination of errors and significantly increasing the speed of contract completions.

Simple, intuitive, fast

Offer a streamlined, secure and trusted e-signing experience, promoting positive customer engagement and raising your rates of contract conversion.

All in one place

Manage all communications, from bills to statements and contracts in one central repository, providing a smooth, seamless journey for clients.

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Application Benefits

Enterprise-wide e-contracts and e-signing

Set a benchmark for customer acquisition

Accelerate the completion of new client contracts, from days and weeks to minutes, with measurable improvements to contract completion rates and data integrity.

Deliver maximum document security

Offer your customers robust authentication methods, secure encryption, legally-binding, court-admissible audit trails, a tamper-evident e-document seal and maximum compliance with international law.

Revolutionise your business processes

Enable e-signing for your internal teams to maximise your technology investment and streamline your business processes; deliver faster compliance and speed-up organisational sign-offs.

Contact Us
We'd love to hear from you

Contact ebpSource

We'd love to hear from you, whether you're planning an e-billing and payment project, looking at replacing an existing solution, or investigating digital infrastructure options for the future.

A senior member of our sales and marketing team will be in touch to understand your requirements and share details of ebpSource's market-leading experience, technologies and applications.

UK Office

+44 (0)1753 567896
info@ebpsource.com

226 Berwick Avenue
Slough
Berkshire
SL1 4QT
United Kingdom

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