Latest News

ebpSource at infomax partner showcase 2017

ebpSource at Infomax Partner Showcase, Manila, Philippines ...

Monday - 8th May 2017

Visit the ebpSource team @ the Infomax Partner Showcase 2017, on 12th May at the Discovery Primea, Makati City, Manila, Philippines.

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ebpSource at digital banking 2016, new orleans

ebpSource at Digital Banking 2016, New Orleans ...

Tuesday - 31st May 2016

Visit the ebpSource team @ Digital Banking 2016, Booth 207, from 20-22 June 2016 at The Roosevelt, New Orleans, United States.       

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ebpSource ISO 27001 accreditation

ebpSource achieves ISO 27001 Information Security Standard ...

Tuesday - 17th May 2016

ebpSource is extremely pleased to announce that it has achieved ISO/IEC 27001 accreditation - the international industry standard for information security management.

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  • "In our time working together we have established strong bonds between the teams, both at a commercial and technical level. The breadth and depth of ebpSource's subject knowledge, combined with their proven reliability, qualifies them to implement complex, strategic projects."

    CEO - NATIONAL BANK-PAYMENT PROCESSOR (AFRICA)
  • "The decision to base our platform on world-class technology from ebpSource gave us valuable first-mover advantage in the region. We now benefit from a flexible, functionally-rich underpinning for new services as they evolve. ebpSource's domain knowledge implementing complex e-billing and payment consolidation projects like ours has also been a huge benefit to our product development roadmap."

    CEO - REGIONAL PAYMENTS PROCESSOR (LATIN AMERICA/CARIBBEAN)
  • “From the moment the new e-billing service went live every customer touchpoint, from the website to the call centre, became a channel for promoting the benefits of online bill viewing, payment and self-service … and with ebpSource’s assistance, we are confident we have everything we need to stay several steps ahead for the future.”

    DIRECTOR OF SELF-CARE - MAJOR FIXED/MOBILE/INTERNET/CABLE TV SERVICE PROVIDER (EUROPE)
  • "We wanted to fast track development and decided the best approach was to bring in a deployment partner with a proven, dependable and international reputation. ebpSource’s long-standing expertise has been instrumental in our being able to offer an e-billing and self-service environment that has the power and stability to handle our current needs with the flexibility to support our ambitious future plans.”

    HEAD OF IT SPECIAL PROJECTS - GOVERNMENT UTILITY SERVICE PROVIDER (NORTH AMERICA)
  • "The environmental appeal of going paperless is important to our clients' customers. They also like the convenience of being able to view bills and statements online anywhere, anytime in either fully-interactive or PDF formats. Being able to make a secure payment from their own bank with a single click makes the whole process very simple."

    CEO - SPECIALIST BANK AND BILLING IT SERVICE PROVIDER (SOUTH EAST ASIA)
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News Archive

  • ebpSource and Infomax Systems, Philippines   London, UK and Manila, Philippines: 15th December 2015

    Infomax logo

    ebpSource, global leaders in the supply of e-billing and payment (EBP) solutions, today announces a new strategic partnership with Infomax Systems Solutions and Services, a Philippines-based specialist in secure e-document and content management for financial services and other industries. [Read More ...]

  • ebpSource and SSC Solutions, Thailand   London, UK and Bangkok, Thailand: 15th April 2015



    ebpSource, the leading provider of high-volume electronic billing and payment (EBP) and electronic invoicing and payment (EIP) solutions for tier 1 banks, telecoms and payment processors, is pleased to announce a new strategic partnership with SSC Solutions (SSCS) of Thailand. SSCS is an award-winning IT developer and applications integration specialist, focused on the delivery of document workflow, data management, knowledge management and payment solutions.

    The ebpSource team has for many years been at the forefront of advanced applications in the fields of consolidated e-billing and payment and centralised e-invoicing for banks and payment processors. Many of ebpSource’s clients have gone on to achieve international recognition for their innovation in the automation of billing, invoicing, financial supply chain and payment services.

    For today’s increasingly mobile world, the combination of solutions and expertise from ebpSource and SSCS will help clients in the South East Asia region to ‘unwire’ the enterprise - by delivering bills, statements, documents, invoices and other regular transactional information to multiple, fully-integrated customer channels; from online banking and customer portals, to smartphones, tablets, kiosks, branch and ATM networks.

    Says Fred Chan, CEO of SSC Solutions: “e-billing and e-invoicing represent a major growth area in the region and we are extremely pleased to have teamed up with the world leaders in this space. This partnership brings together two centres of excellence that promise the best of both worlds – globally proven expertise and innovation, delivered with local knowledge and support.”

    About ebpSource Limited (www.ebpsource.com)
    The most experienced team in the international e-billing and payment industry, ebpSource delivers software solutions, consultancy and support to global financial services, payment processors, telecoms, utility, postal and outsourced service providers. The team has unparalleled knowledge in the establishment of highly successful, multi-channel infrastructures and supports some of the largest, most prestigious and highest-adoption services of this kind worldwide.


    About SSC Solutions Co., Ltd. (www.sscs.co.th)
    SSCS is an ICT systems and application integrator serving tier 1 clients in Thailand and South East Asia. Its core expertise is in Data Management, Knowledge Management, Green IT and Payment solutions including a complete set of card management applications for the mobile and Internet channels. Over the past 10 years SSCS has won prestigious regional technology and business awards for its Payments and Green Computing solutions.

  • ebpSource at the Asian Banker Summit 2015   London, UK: 10th March 2015



    Visit ebpSource on Stand T24 from 14-16 April, 2015 at the Hong Kong Convention & Exhibition Centre, Hong Kong.

    ebpSource, the team behind some of the world’s largest, award-winning electronic billing and payment (EBP) implementations, is pleased to once again participate in the prestigious Asian Banker Summit. ebpSource will be discussing its latest portfolio of EBP applications for financial services and sharing case studies of its flagship projects with tier 1 banks and international payment processors.

    Visit ebpSource on Stand T24 to see real world examples of how multi-channel e-billing and payment - which allows customers to view and pay bills and other regular financial transactions through their bank portal, smartphones, tablets, kiosks and cashpoints - has led to increased levels of customer satisfaction, reduced churn and millions of dollars in savings.

    ebpSource representatives will also be discussing the latest e-invoicing and supply chain finance solutions. These solutions enable banks to offer corporate clients new transaction management services which can lead to higher levels of customer acquisition and open the door to new high dollar value invoice finance revenue streams. Developments in e-document management and e-signing are also helping banks reduce internal processing and document delivery costs while delivering high-value customer services online.

    In response to today’s m-commerce explosion, ebpSource and its technology partners also equip banks and financial service providers with solutions for advanced smart authentication. ebpSource will be demonstrating smart authentication solutions that replace the need for costly legacy second-factor authentication tokens, card readers and PIN codes. Such solutions offer far more efficient, cost-effective and secure access to online applications and provide enhanced security for mobile payments.

    ebpSource will also be sharing its extensive experience in building some of the world’s most successful, high profile bill consolidation infrastructures for banks and large payment processors. This includes a look at the latest trends in e-presentment technology, how to attract cross-industry billers, harvesting billing data for cross-marketing purposes and techniques for driving up payer adoption.

    The e-billing and mobile payments industry is currently undergoing exponential growth. With a myriad of new payments providers it is vital that banks do not find themselves disintermediated by disruptive forces who are making incursions into the payment processing space. ebpSource’s role is to equip banks and payment processors with the technology they require to leverage their natural advantages and to anticipate the market’s current and future needs.

    Venue: Hong Kong Convention & Exhibition Centre, Hong Kong.  Stand: T24.
    Dates: Tuesday-Thursday, 14th-16th April 2015.

    Appointments: Contact ebpSource

    The ebpSource team looks forward to meeting you there!

    About ebpSource Limited (www.ebpsource.com)
    The most experienced team in global e-billing and payment, ebpSource delivers solutions, consultancy and support to financial services providers and payment processors. The team possesses unparalleled knowledge in the establishment of highly successful, multi-channel e-billing and payment infrastructures, having designed, deployed and supported some of the largest, most prestigious and highest-adoption services of this kind globally.

  • ebpSource partners with Encap Security   London, UK and Oslo, Norway: 25th March 2014



    ebpSource
    , the world’s leading provider of electronic billing and payment solutions, is pleased to announce an agreement with mobile authentication specialists, Encap Security, to market its Smarter Authentication™ solutions globally.

    The agreement means ebpSource will offer Encap’s products to new and existing clients in the banking, telecoms, payment processor and service bureau sectors. Smarter Authentication™ is a new approach to online and mobile banking and payment authentication that uses software-based, banking-grade technology to deliver an exceptional customer experience without compromising security.

    Steve Wright, EVP of Commercial Operations at ebpSource says: “Payment processors, financial services, telecoms and retailers face a growing challenge. Customers expect secure access to online banking, mobile banking, e-payments, mobile payments, card-not-present transactions and cloud-based applications anywhere, anytime and from any channel. The sheer ubiquity of mobile devices, their vulnerability to compromise and increasing transaction volumes have all made mobile security a major issue. Providers that don’t meet these needs face losing customers and suffering costly security breaches.”

    Encap Security’s Smarter Authentication™ is a superior solution to existing hardware and software-based authentication offerings that are both costly and cumbersome for service providers. Smarter Authentication™ allows organisations to deliver innovative services that have been proven to not only reduce risk but also boost online and mobile adoption and transaction rates. Users are able to download the secure Encap-enabled app from an app store such as the Apple Store or Google Play.

    Once a user’s device is paired, the user will be asked to identify themselves using a PIN. The device becomes “something you have” and the PIN is “something you know” allowing multi-factor authentication to be delivered with a one-factor user experience. For non-smart mobile devices there is also an SMS alternative. Through the partnership with ebpSource, the Encap-enabled app will be integrated server-side to enterprise systems, online services, identity management, transaction databases and payment processes.

    Smarter Authentication™ removes the need for key fobs, tokens and other authentication devices, OTPs (one time passwords), proprietary SIM-cards, OTP via SMS messages and online card authorisation requests. Such cumbersome processes are typically expensive to implement and complex to administer, create a barrier to use, and are unpopular with users and service providers alike.

    Thomas Bostrøm Jørgensen, CEO of Encap Security sees Smarter Authentication™ as an untapped source of competitive differentiation in a crowded marketplace. “It is a highly secure and cost-effective way for service providers to improve adoption and open up new service channels. It minimises financial and reputational risk, optimises transaction volumes and reduces security costs. With ebpSource’s global integration expertise and Encap’s technology, we are bringing to market the next generation of authentication.”

    About Encap Security (www.encapsecurity.com)
    Encap Security’s world-class management team has an unrivalled pedigree in providing remote access security solutions for mobile banking, cross-sector enterprises and technology integrators. Its patented Smarter Authentication™ solution is the only dedicated software-based banking-grade authentication platform and offers simple multi-factor authentication and digital signing solutions that remove the need for cumbersome and costly alternatives. The company is based in Oslo, Norway, and Palo Alto, USA.


    About ebpSource Limited (www.ebpsource.com)
    The most experienced team in the international electronic billing and payment industry, ebpSource delivers software solutions, consultancy and support to major tier 1 telecoms, financial services and payment processor clients. The team has unparalleled knowledge in the establishment of highly successful multi-channel e-billing and payment infrastructures. A true strategic partner, ebpSource designs, deploys, develops, integrates and supports some of the largest and highest-adoption services of this kind globally.

  • ebpSource and BankservAfrica   London, UK and Johannesburg, South Africa: 14th January 2014



    BankservAfrica, Africa’s largest automated clearing house and ebpSource, a leading global electronic bill presentment and payment solution provider are rolling out South Africa’s first bank-based electronic billing and payment service. The new service is being introduced to consumers through connected online banks.

    BankservAfrica manages the electronic bill presentment and payment (EBPP) service on behalf of the South African commercial banks, with support and domain expertise from ebpSource. Nedbank Ltd and a number of large billers are already live on the service.

    By consolidating a range of consumer bills in one place, the BankservAfrica offering enables banks to provide their retail customers with a revolutionary way to manage, view and pay their bills from the security and convenience of their trusted online bank, as well as other connected channels. Instead of having to handle dozens of bills arriving separately each month, the eBilling portal enables consumers to view, query and pay everything at one time, from one place, with a single log-in.

    Martin Grunewald, CEO of BankservAfrica’s business process outsourcing unit, says “With a focus on massively improved bill delivery and payment efficiency BankservAfrica’s eBilling service also offers compelling benefits to South Africa’s billing companies: from government and telecoms, to financial services, utilities and retail, plus a range of other business sectors signing up to deliver their bills through the service."

    “Consolidated billing and payment improves customer service and removes the need to print and deliver paper bills. It also enables billers to take advantage of the banks’ ability to provide a secure end-to-end process for bill viewing to payment, clearing and settlement and even online document storage."

    Two of the largest municipalities in South Africa have already connected to the service, for the delivery of local taxes and charges, with the imminent launch of a range of retail billers via Nedbank. Initially BankservAfrica is making the service available to consumers via the participating banks, with plans to address the needs of corporates and business users at a later stage.

    Mr Grunewald: “This new service is a logical extension to our role as the country’s central payment processor. In developing South Africa’s first bank-based consolidated billing and payment platform, we are providing a strategic and valuable service to our banks, a vast network of biller organisations, and to the local community as a whole. The technology provided by ebpSource and the team’s knowledge-base give us the core infrastructure to quickly integrate new billers and banks. As the service grows it will mean less paper, less printing, more efficient payments, less manual processing, better service and all-round more convenience for customers, banks and billers alike.”

    Adriaan du Plessis, Executive Head of Transactional Banking at Nedbank indicated that: “Despite this service being in the introductory phase, Nedbank as first-mover, has received positive feedback from the market.” He added: “This service offers fully reconciled payments via the security of the bank‘s channels, adding value to any business wishing to expand on the payment mechanisms that it offers its customers and wanting to improve on its operational efficiencies.”

    Steve Wright, EVP of Commercial Operations at ebpSource, adds: “BankservAfrica’s eBilling and payment service is the most advanced initiative of its kind in Africa at present and the team is extremely proud to be a part of such a ground-breaking new offering. Being heavily involved in such positive change projects at a countrywide level is something ebpSource specialises in. We very much look forward to South Africa seeing the same levels of adoption, success and worldwide recognition as other similar national payment-led initiatives of this kind.”

    About BankservAfrica (www.bankservafrica.com)
    Located in Johannesburg and founded over forty years ago, BankservAfrica is wholly owned by South Africa’s leading commercial banks. As the country’s main automated clearing house operating both nationally and across Africa, the organisation processes billions of transactions annually, valued at trillions of South African rands. Clients include banks, corporates, government and the retail sector.


    About ebpSource Limited (www.ebpsource.com)
    The most experienced team in the international electronic billing and payment industry, ebpSource delivers software solutions, consultancy and support to global billers, banks and payment processors. The team has unparalleled knowledge in the establishment of highly successful multi-channel e-billing and payment infrastructures, working closely with central banks, national payment processors, tier-1 financial services and billing organisations. A true strategic partner, ebpSource designs, deploys, develops, integrates and supports some of the largest and highest-adoption services of this kind globally.

  • ebpSource and Kasisi Children's Home, Zambia   London, UK: 25th November 2013



    ebpSource brings solar power to Zambian children’s charity. The global e-billing and payments specialist, ebpSource, is extremely proud to have recently provided a major solar facility to the Kasisi Children's Home in Zambia. The charity, which houses 300 children, Sisters and carers, was facing sharply rising energy bills and urgently needed a sustainable alternative.

    One of several international sponsors to respond, ebpSource donated a large solar 'geyser' – a solar powered hot water tank that will power the Home's industrial-sized kitchen. The kitchen provides four meals a day to the children of Kasisi, for which most of the ingredients are grown in the Home's own allotment garden.

    Kasisi Children's Home was established in 1926 and since 1928 has been run by a small, dedicated team of Polish and Zambian nuns, today headed by Sister Mariola. Kasisi provides sanctuary to orphans, most of whom have been either abandoned or rescued from the street, with many of the children being HIV positive.

    Over the years, the Home has grown to become the largest orphanage in Zambia. Recognised as a PEPFAR (the U.S. President's Emergency Plan for AIDS Relief program) hero of the year, Kasisi has gained international recognition for its commitment to care and education, with its older children studying medicine, engineering and other degrees in institutions all over the world, including Britain and the USA.

    Much credit goes to Sister Mariola's ability to harness the Internet and social media to reach out to hundreds of supporters in 14 countries around the world. In the UK, a major supporter has been British Airways, whose regular flights into Lusaka have provided a weekly conduit for the clothing, books, medicines and other necessities so vital to the charity's survival – until recently when this route was discontinued.

    Barbara McKay, a BA pilot and the prime mover in Britain's support for the Kasisi Children's Home, explains: "When BA crews first started supporting the project years ago we were deeply moved by the Home's ethos of self-help, its caring environment and by the sheer energy of Sister Mariola – whom everyone from infants to overseas graduates refer to as 'Mamusia', or 'Mother'. With the loss of the Lusaka route, getting aid to Kasisi is going to be more difficult, which makes the work of supporters like ebpSource all the more important."

    Adds Ken McKay, Barbara's husband and CEO of ebpSource: "By sponsoring this solar energy project, we saw that we had a major opportunity to do something positive for the Home and to help our friends at Kasisi take another step towards self-sufficiency. The money that would otherwise have been consumed by ever-higher fuel bills can now be redirected to pay for the medicines and other materials so urgently required by several hundred children whose futures lay in Zambia and beyond."

    To find out more about supporting the Kasisi Children's Home visit: www.kasisichildren.org.

    About ebpSource Limited (www.ebpsource.com)
    The most experienced team in the international electronic billing and payment industry, ebpSource delivers software solutions, consultancy and support to global billers, banks and payment processors. The team boasts an award-winning series of client applications across the financial services, payments, telecoms, billing, outsourcing and logistics sectors.

  • ebpSource partners with Earthport   London, UK: 23rd October 2012



    Earthport
    , the cross-border payments service provider, and ebpSource, the leading specialists in electronic bill presentment and payment, today announce an agreement that will enable ebpSource to offer complementary cross-border payments solutions to its customers. The partnership comes in response to the growing demand from organisations for strategic international payments solutions to complement what they are doing on a national level.

    ebpSource delivers software solutions, consultancy and support to global billers, banks, payment processors and outsourced service providers. ebpSource is also master international distributor for a number of market-leading e-billing and payment technologies. With a global network of clients in the international electronic billing and payments industry, ebpSource is ideally positioned to introduce Earthport to support the launch of payments services into new territories.

    The collaboration with Earthport will provide these organisations with better options for international payments products and the ability to quickly launch competitive white label services internationally. With a strong presence in more than 50 countries, Earthport provides a transparent and cost-effective service for clearing and settling high volumes of low value payments, ensuring great efficiency and service reliability.

    “We are excited about this partnership and the opportunity to deliver innovative solutions to the payments industry. The agreement with Earthport will enable our clients to benefit from great synergies, both in expanding supply chain finance solutions internationally and further automating cross-border payments.” said Steve Wright, EVP, Commercial Operations at ebpSource.

    “The partnership with ebpSource is a logical step in expanding our client base and responding to the increasing demand for efficient international payments solutions. We are looking forward to working with ebpSource to enable financial institutions to venture into new markets and foster the strategic growth of their business.” added Paul Thomas, Executive Director at Earthport.

    Both Earthport and ebpSource will be exhibiting at SIBOS in Osaka from 29th October to 1st November. Meetings can be arranged through the Earthport representatives on Stand 1C12.

    About Earthport (www.earthport.com)
    Earthport plc, a regulated global financial services organisation, specialises in the provision of a white label cross-border payments service.

    Through its innovative payments framework, specifically designed for high volumes of low value cross-border payments, Earthport provides a cost-effective and transparent service for secure international payments. Earthport’s clients include banks, foreign exchange businesses, money transfer organisations, payment aggregators and e-commerce businesses. Through Earthport’s well established payments infrastructure, clients can clear and settle payments directly to banked beneficiaries in over 50 countries.

    The company is headquartered in London and is listed on the Alternative Investment Market (AIM) on the London Stock Exchange. It operates globally with additional regional offices in Dubai and New York. Earthport plc is authorised and regulated by the Financial Services Authority under the Payment Service Regulations 2009 for the provision of payment services. To learn more, please visit www.earthport.com and follow us on Twitter @Earthport.

    Media contacts:
    onechocolate communications for Earthport
    Tel: +44 (0)20 7437 0227
    E-mail:
     Earthport@onechocolatecomms.co.uk

  • ebpSource featured in SEGRO IQ magazine   Slough, UK: 15th October 2012



    An interview with Steve Wright, EVP of Commercial Operations at ebpSource featured in the Autumn 2012 edition of the SEGRO IQ magazine.



  • ebpSource at SIBOS 2012, Osaka   London, UK: 19th September 2012



    Visit the ebpSource team on the Fiserv stand at SIBOS 2012

    Venue: INTEX, Osaka, Japan ... 29th October - 1st November 2012

    ebpSource is attending this year's SIBOS 2012 conference and exhibition in Osaka. The team will be present on the Fiserv stand for the duration of the SIBOS week.

    As industry leaders in the field of international e-billing, e-invoicing and payments, ebpSource representatives will be discussing the role that e-invoicing and payment can bring to the financial services supply chain.

    The ebpSource team will also be showing examples of the company's outstanding track record of solution delivery to the global retail and corporate banking, financial services and payment processing communities.
    Fiserv solutions on show include the industry-standard CheckFree i-Series™ product suite.

    Venue: INTEX, Osaka, Japan.   Stand: Fiserv … Hall 1, Stand 1C11.
    Dates: Monday - Thursday, 29th October - 1st November 2012.
    Event info: SIBOS 2012

    Appointments: Contact ebpSource

    The ebpSource team looks forward to meeting you there!

  • Virgin Media launches Mobile e-Billing solution from ebpSource   London, UK: 9th May 2012



    New service helps improve customer experience and the customer service process

    Leading e-billing and payment specialist, ebpSource, is pleased to announce that one of its newest clients, UK-based Virgin Media, is already reaping the benefits of its new mobile e-billing service. The new ‘in-house’ solution was chosen by Virgin Media to improve customer satisfaction and improve operational efficiency.

    Bill preparation and production times for Virgin Media’s mobile customers are now just a single day, internal processing and support costs have been reduced and the new system provides the flexibility to easily update and expand future e-billing and payment services, in line with business objectives and a rapidly-growing client base.

    Virgin Media’s back-office billing engine generates data for over 1.5 million mobile contract customers a month – most of whom choose to receive their bills electronically. At the front-end is a customer self-service web portal that supports everything from viewing and paying bills to switching tariffs, ordering a new phone, topping up and downloading software upgrades.

    E-billing plays a critical link in the communication chain with customers and a vital role in the provision of customer service. Feedback on the new system has been positive with customers and frontline care staff benefiting from the clear information and data being delivered. Customers are finding it easier than ever to understand their bills at first glance, which has had a positive impact on the number of billing enquiries coming into Virgin Media’s customer care teams.

    Paul Mitchell, Director of Billing & Collection Services at Virgin Media said: “With the help of ebpSource, we’ve made excellent progress in our mobile e-billing experience. The changes we’ve realised by bringing our e-billing operation ‘in-house’ have given us outstanding online billing functionality and helps position Virgin Media at the forefront of the market. We’re able to deliver transparent and meaningful bill information to customers, and to our frontline customer service agents, which is now simpler to understand and easier to navigate.”

    The new mobile e-billing platform is aligned with Virgin Media’s e-billing and payment applications for its cable customers, which have been developed and supported by ebpSource for more than a decade.

    Says Steve Wright, EVP of Marketing and Commercial Operations at ebpSource: “By making significant enhancements to their e-billing and payment processes and applications, Virgin Media has been able to see some very immediate results. ebpSource is honoured to be a part of this success story and would like to congratulate team members on all sides. A great combined effort has provided a solid foundation for future growth and expansion, within one of the foremost consumer brands in the world.”

    About Virgin Media
    Virgin Media is the first provider of all four broadband, TV, mobile phone and home phone services in the UK.
    The company’s cable network – the result of a multi-billion pound private investment – delivers ultrafast broadband connections to over half of all UK homes, with speeds of up to 120Mb, and is being expanded to reach thousands more people across the country.
    Virgin Media has developed the most advanced interactive television service, bringing together broadcast TV, thousands of hours of on demand programming and the best of the web in a single set-top box powered by TiVo. The company was the first to offer HD TV and 3D on demand to millions of UK households.

    Virgin Media Pioneers kick-starts new businesses for young entrepreneurs by connecting like-minded individuals, providing inspiring content and offering unique opportunities to work with Virgin Media. www.virginmediapioneers.com 

    Virgin Media also operates the most popular virtual mobile network in the UK which, when launched, was the world’s first such mobile phone service. It is also one of the largest fixed-line home phone providers in the country.
    Virgin Media Inc. is listed on the NASDAQ Stock Market and the London Stock Exchange (VMED). For more information, go to www.virginmedia.com.

  • ebpSource partners with ProgressSoft   London, UK and Dubai, UAE: 26th April 2012



    Partnership brings advanced e-billing and payment capabilities to Middle East banks and billers.

    ProgressSoft, the leading provider of real-time payment solutions, announces its partnership with ebpSource at MEFTEC 2012, the world's premier financial technology event for emerging markets, which is taking place in Dubai on 25 - 26 April 2012.

    For the seventh year in a row, ProgressSoft participates as MEFTEC Platinum Sponsor, presenting its renowned payment solutions, including nationwide mobile payment, electronic image-based check clearing and ACH payment solutions.

    This year and for the first time at MEFTEC, ProgressSoft is showcasing the industry-standard electronic bill presentment & payment (EBPP) solution provided by ebpSource. This comes as the first joint business endeavour following ProgressSoft’s partnership with ebpSource, master international distributor for the world’s leading e-billing and payment software platform. Through this partnership, the two companies aim to promote e-billing and payment software solutions to national payment processors, banks, billers and other service providers across the Middle East region.

    “We chose ebpSource because it is the recognized leader in electronic bill presentment and payment technology and its world-class brand complements our portfolio of payment solutions. This partnership enables us to add even more functionality to our mature range of financial services offerings – thus enriching the business environment of our clients,” expressed Mr. Michael Wakileh, CEO of ProgressSoft Corporation.

    Both partners expect strong initial interest from regional banks and national payment processors. Says Steve Wright, EVP of Commercial Operations at ebpSource: “The ebpSource team has worked extensively with financial institutions all over the world to develop advanced local and regional e-bill consolidation networks. Many of these initiatives have involved a close working relationship with local technology partners such as ProgressSoft. These combined teams work tirelessly to help organizations across a wide range of industries to integrate their billing and payment processes, with the convenience of the online banking, mobile, branch, ATM and other electronic channels. It is no surprise that a number of these initiatives have already gone on to win international recognition for their electronic bill presentment and payment services.”

    On-site demonstrations of the e-billing and payment capabilities being offered by ebpSource and ProgressSoft, along with all other ProgressSoft solutions are being conducted to MEFTEC delegates, comprising the highest level of executives from both the banking and telecoms sectors in the region.

  • ebpSource sponsors successful Broad Peak ascent   London, UK: 18th November 2011



    ebpSource sponsors successful Broad Peak ascent to provide aid for flood relief victims.

    ebpSource is extremely proud to have been involved in this summer’s successful six-man British Broad Peak 2011 Expedition to the Karakoram, Pakistan. Standing at 8,051 metres Broad Peak (previously known as K3) is a close neighbour to K2 and the 12th highest peak on the planet. It forms part of the Greater Himalaya range.



    The British Broad Peak 2011 Expedition was a first attempt at an 8,000 metre summit for each of the six British team members. They made it doubly difficult for themselves by attempting the climb without the use of supplementary oxygen or high-altitude porters.

    As a lead sponsor, ebpSource played a key role in support of the project, which has so far helped to raise over three thousand pounds for charity. These funds are being used by the Disasters Emergency Committee (DEC) to assist victims of the 2010 Pakistan floods.



    Scott Mackenzie, an ebpSource consultant, and fellow climber Koldo Zubimendi (a member of an adjoining Basque team attempting to peak the mountain) both achieved the Broad Peak summit on the 25th July 2011. In doing so, Scott became only the ninth Briton in history to successfully scale the mountain. Harsh and restrictive weather conditions meant that further summit attempts were not possible for the team.



    The climb itself was not the only challenge; it followed more than twelve days of obstacle-rich travelling within Pakistan just to reach the mountain base camp. This included a combination of on and off-road driving, in a variety of vehicles, plus a number of days trekking across glaciers. The team were able to experience first-hand the devastation caused by last year’s floods.



    Says Scott: "Although summit day was quite exhausting with no sleep the night before, and keeping warm was difficult, I’m so pleased to have made it to the top. It was a real team effort and an amazing experience.”

    Further coverage of the team’s success can be found online in the following publications:
    UK Climbing: Click here for the UK Climbing magazine article
    British Broad Peak 2011 Team Blog: Click here for the British Broad Peak 2011 Blog

    From all at ebpSource, congratulations to Scott and his fellow climbers on a tremendous team effort.

    Image credits: All Broad Peak images copyright Scott Mackenzie, 2011

  • ebpSource improves customer experience for Canadian road-toll users
       London, UK and Toronto, Canada: 25th October 2011



    ebpSource, the leading provider of high volume e-billing and payment solutions worldwide is proud to announce its involvement in helping the Canadian Tolling Company International Inc. (407 ETR) to go live with a dynamic new customer self-service portal.

    Owned by Cintra Infraestructuras S.A., a wholly owned subsidiary of Ferrovial S.A., by indirectly owned subsidiaries of Canada Pension Plan Investment Board and by SNC-Lavalin, 407 ETR manages Toronto’s 407 Highway, a 108 kilometre barrier-free toll highway that uses video cameras and vehicle-mounted transponders to record an average of 380,000 workday trips which are then processed and billed to customers. The company’s highway infrastructure is widely regarded as one of the most advanced of its kind, anywhere in the world.

    Until now most customer bills have been paper-based but through a solution designed and deployed by ebpSource together with 407 ETR, there is now a web-based alternative for viewing and paying bills online. The move to a next generation e-billing and payment experience was part of a multi-faceted customer self-service programme.

    407 ETR’s main aims were to deliver richer information, a more interactive customer experience and significantly extended customer self-service capabilities, while creating a web platform that would be more responsive to the company’s business needs. This included a focus on the environmental benefits of paperless billing and the cost efficiencies associated with speedier payment processing and reduced call centre activity.

    To achieve these aims, new technology was needed that could take raw data from the company’s legacy billing and other systems and transform it into real-time information at the customer portal which, unlike a paper bill or static PDF, could be consolidated, queried, cross-referenced and used for a host of other self-service functions, all in a user-friendly format.

    407 ETR wanted a fast-track option for web development and looked at all the main suppliers, both locally and internationally. Key to their project’s requirements was finding a well-proven and highly scalable technology platform and a solid and dependable deployment partner. Both are critical to success when dealing with such a core function as billing and payment.

    The combination of product functionality and stability offered by the CheckFree i-Series software and the global deployment experience of ebpSource was an easy choice. The ebpSource team whose work has been highly praised and received numerous international awards, brought to 407 ETR its wealth of domain knowledge in integrating billing and payment applications, across multiple electronic channels.

    The new solution which initially went live this summer, provides 407 ETR with web self-service and e-billing and payment functionality with minimal impact on existing billing, payment and customer service back-end applications. The business and customer benefits are already apparent. When customers log into their account they see an overview page with an aggregated view of what they owe which they can query, adjust and pay online, all in real-time.

    For families and organisations with multiple registered transponders and multiple accounts, new functionality allows accounts to be linked and/or consolidated, to simplify the bill review and payment process. Proactive alerts for transponder renewals and approaching credit card expiry dates provide customers with an improved level of service. Extensive bill viewing and download features and a plan to provide access to archived statements for up to 7 years will also give customers peace of mind in the transition away from paper.

    For 407 ETR, self-service activity and e-billing adoption have been expanding rapidly with a corresponding drop in bill handling and a more efficient call centre, all of which promises a fast-track ROI. Both the ebpSource and 407 ETR teams are already looking at the longer-term strategy for the evolution of the new platform.

  • ebpSource at SIBOS 2011, Toronto   London, UK: 18th September 2011



    Visit the ebpSource team on the Fiserv stand at SIBOS 2011.

    Venue: The Metro Convention Centre, Toronto, Canada ... 19th - 23rd September 2011

    ebpSource is attending this year's SWIFT SIBOS 2011 conference and exhibition in Toronto. The team will be present on the Fiserv stand for the duration of the week.

    As industry leaders in the field of international e-billing, e-invoicing and payments, ebpSource representatives will be discussing the role that e-invoicing and payment can play within financial services supply chain solutions.

    The ebpSource team will also be showing examples of the company's outstanding track record of solution delivery to the global banking, financial services and payment processing communities.

    Fiserv solutions on show include the industry-standard CheckFree i-Series™ product suite.

    Venue: The Metro Convention Centre, Toronto, Canada.  Stand: Fiserv … Stand J114.
    Dates: Monday-Friday, 19th-23rd September 2011.
    Event info: SIBOS 2011

    Appointments: Contact ebpSource

    The ebpSource team looks forward to meeting you there!

  • ebpSource and Virgin Media, UK   London, UK: 18th January 2011



    Partnership with ebpSource helps Virgin Media e-billing and payment reach two-thirds of all new customers.

    ebpSource Limited, leaders in the field of international e-billing & payment, today announced that its client Virgin Media has reached a landmark in new customer e-bill adoption. Virgin Media is one of the UK’s leading entertainment and communication companies, offering a ‘quad play’ of broadband, digital TV, home phone and mobile services. Two thirds of all new customers are now signing up to view and pay their bills online when they first subscribe to Virgin Media’s services.

    Virgin Media and ebpSource have been working together to radically overhaul its e-billing and payment operations to provide a truly world class e-billing and payment experience for Virgin Media customers. Highly focused efforts across the business, from Marketing, Sales and Customer Service, have helped Virgin Media to achieve an unprecedented level of e-billing and payment adoption in an extremely short space of time.

    ebpSource’s e-billing and payment domain knowledge, track record of successful deployments and close strategic relationship with its clients has been a perfect complement to the Virgin Media web, self-care, billing and payment teams. This partnership has helped Virgin Media to realise significant operational efficiencies, reduce its costs of billing and payment and provide a solid backbone for mass user adoption.

    “Compared to other telecoms e-billling and payment initiatives globally, Virgin Media is truly way ahead of the typical adoption curve,” stated Steve Wright, Commercial & Marketing Director at ebpSource.

    “What Virgin Media has achieved represents a new benchmark for the e-billing and payment industry as a whole and it is a tremendous feat and a testament to the teams that have worked so well together. A world-class technology infrastructure has been tightly coupled with extremely well executed business processes. This has been a groundbreaking initiative and highlights the real business and customer benefits that mass adoption of e-billing and payment can bring,” concluded Wright.

    “Our relationship with the team at ebpSource continues to go from strength to strength. Their knowledge and domain experience in bringing to life large scale, national e-billing and payment projects has been invaluable to our success and we are truly proud of what we have achieved together, in such a short timeframe,” commented Cormac Connolly, Director of Self Care at Virgin Media.

    “The ebpSource team has proven time after time its ability to work as an integral part of Virgin Media’s operations. Their flexible and highly proactive approach has made them an invaluable strategic partner for us. For Virgin Media customers the e-bill and e-payment processes we have established together represent a tremendous convenience and for the business, the results to-date have far exceeded the original targets we had set for ourselves,” concluded Connolly.

    About Virgin Media
    (www.virginmedia.com)
    Virgin Media is the first provider of all four broadband, TV, mobile phone and home phone services in the UK. The company delivers ultrafast broadband connections to over half of all UK homes, with speeds of up to 100Mb, and is expanding this cable network – the result of a multi-billion pound investment – to reach thousands more people across the country. Virgin Media has developed the most advanced interactive television service, bringing together broadcast TV, thousands of hours of on demand programming and the best of the web in a single set-top box powered by TiVo. The company was the first to offer HD TV and 3D on demand to millions of UK households. Virgin Media also operates the most popular virtual mobile network in the UK which, when launched, was the world’s first such mobile phone service. It is also one of the largest fixed-line home phone providers in the country. Virgin Media Inc. is listed on the NASDAQ Stock Market and the London Stock Exchange (VMED).   For more information, go to www.virginmedia.com.

  • ebpSource at SIBOS 2010, Amsterdam   London, UK: 20th October 2010



    Visit the ebpSource team on the Fiserv stand at SIBOS 2010.

    Venue: The Rai Conference Centre, Amsterdam, The Netherlands ... 25th - 29th October 2010

    ebpSource is attending this year's SWIFT SIBOS 2010 conference and exhibition in Amsterdam. The team will be present on the Fiserv stand for the duration of the week.

    Widely recognised as the industry leader in the field of international e-billing, e-invoicing and payments, ebpSource representatives will be discussing the role that e-billing, e-invoicing and payment can play in multi-channel financial services.

    The ebpSource team will also be showing examples of the company's outstanding track record of solution delivery to the global banking, financial services and payment processing communities.

    Fiserv solutions on show include the industry-standard CheckFree i-Series™ product suite.

    Venue: The RAI Conference & Exhibition Centre, Amsterdam, The Netherlands.
    Stand: Fiserv … Hall A, Stand A634.
    Dates: Monday-Friday, 25th-29th October 2010.
    Event info: SIBOS 2010

    Appointments: Contact ebpSource

    The team looks forward to seeing you there!

  • ebpSource partners with Premium Technology   London, UK and New York, US: 2nd March 2010



    Premium Technology appoints ebpSource as master international distributor. The new partnership brings state-of-the-art financial supply chain solutions to ebpSource's network of global customers and international resellers.

    Premium Technology, Inc a leading developer of financial supply chain solutions to global banks, together with ebpSource Limited, the leading experts in the field of international e-billing, e-invoicing and payment, have today announced they have entered into a global distribution partnership. Under the terms of the agreement, ebpSource has become master international distributor of the FinShare financial supply chain solution.

    Privately-held ebpSource is widely recognised as the industry leader in the field of international e-billing, e-invoicing and payments. This agreement complements perfectly the parallel role ebpSource plays as master international distributor for the world’s leading e-billing & payment and mobile banking & payment platforms.

    Comprised of the most experienced team in the global e-billing industry, ebpSource and its network of worldwide integration partners deliver software solutions, consultancy and support to leading financial institutions, payment processors, postal operators and major billing organisations.

    This wealth of integration experience, track record of highly successful deployments and close strategic relationship with its clients, makes ebpSource an ideal route to market for Premium Technology’s best-of-breed solution. This relationship brings Premium’s FinShare product suite to an already well-established list of tier 1 clients and international resellers.

    New York-based Premium Technology is a software development and IT consulting organisation with vast experience in the trade finance and banking sector. The FinShare product suite provides a truly world-class solution for commercial banks looking to engage all participants in the supply chain... suppliers, buyers, financial intermediaries and payment providers.

    “The depth and breadth of functionality within the FinShare suite reflects the real-world experience and domain knowledge possessed by Premium Technology. Premium has already developed the empowering technology used by the leading global banks, in their online financial supply chain services,” stated Steve Wright, EVP, Commercial & Marketing Operations at ebpSource.

    “Global and national banks are desperately seeking new ways to inject liquidity into fragile markets and at the same time mitigate risk. We are firmly of the belief that there has never been a more pressing or opportune moment for the banks to unify their invoice/receivables financing, payables management, supplier financing, and electronic invoicing & payment services,” continued Wright. “For the very first time banks now have the ability to offer full end-to-end financial supply chain services. The initial reaction from our clients to this proposition has been overwhelming,” added Wright.

    "Premium is excited to partner with ebpSource as it will enhance our end-to-end solution set and global presence." said Kenny Leung, CEO and President of Premium Technology. "As an organisation, we have sought for some time to find a proactive and highly specialised commercial partner and a vehicle from which to launch the FinShare product suite internationally. We firmly believe we have found that in ebpSource and the working relationship developed already between our teams has been highly impressive," concluded Leung.

    For further information and media enquiries please contact:

    Premium Technology
    Elizabeth Lo - Manager, Marketing
    Tel: +1 212-855-5511 ext. 236
    E-mail: elo@premiumIT.com

    ebpSource Limited
    Steve Wright - EVP, Commercial & Marketing Operations
    Tel: +44 1753 567896
    E-mail: 
    swright@ebpsource.com

  • ebpSource announces partnership with ClairMail   London, UK and Novato, US: 8th December 2009



    ClairMail appoints ebpSource as master international distributor. The new partnership further strengthens ClairMail’s commitment to international mobile banking and mobile payment markets.

    ClairMail, Inc. the leader in mobile banking and payment solutions, together with ebpSource Limited, the leading experts in the field of international e-billing, e-invoicing and payment, today announced that they have entered into a distribution partnership. Under the terms of the agreement, ebpSource Limited will be the master international distributor of the ClairMail mobile banking and payment platform.

    As recognised industry experts in the field of e-billing, e-invoicing and payments, privately-held ebpSource, is ideally positioned to strengthen ClairMail’s reach in the international marketplace. Today ebpSource also acts as master international distributor for the world’s leading e-billing and payment technology platform.

    Comprised of the most experienced team in the global e-billing industry ebpSource and its network of worldwide integration partners deliver software solutions, consultancy and support to leading financial institutions, payment processors, postal operators and major billing organisations in the telecoms, credit card, utility, manufacturing and logistics sectors.

    ebpSource’s integration experience, track record of successful deployments and close strategic relationship with its clients is a perfect complement to ClairMail’s best-of-breed mobile banking solution. This partnership will provide ClairMail with further extensive reach in the emerging international mobile banking market and grant access to an already well-established list of tier 1 clients.

    “Exploitation of the mobile payments channel is a strategic imperative for ebpSource clients and we believe this collaboration with ClairMail will add a significant complementary solution to our existing e-billing and e-invoicing customers,” stated Steve Wright, Commercial & Marketing Director at ebpSource.

    “Mobile banking and mobile payments are now moving into the mainstream on the international stage and have been top of the wish list for many of our clients for a short time now. This move is a natural next step for ebpSource and highly complementary to our domain knowledge and that of our international business partners. With a tried and tested, market-leading solution and a focus on international partners, ClairMail was the natural choice for ebpSource. We very much look forward to exploiting the real value this solution can bring to our customers,” concluded Wright.

    "We chose to partner with ebpSource due to its strong customer focus, excellent understanding of the mobile banking and payments market, and strong international footprint. Its targeted reach and industry expertise will provide the channel with the support and advice it needs to implement informed sales strategies for ClairMail’s mobile banking solution," said ClairMail CEO Pete Daffern. "ClairMail is constantly identifying new ways to extend our global reach into new international markets, and this partnership will promote further breadth of coverage and increased brand awareness by giving resellers greater access to our industry leading solution."

  • ebpSource partners with Decillion Solutions   London, UK and Singapore, Asia: 19th June 2007



    ebpSource and Decillion Solutions announce strategic collaboration to cover South East Asia and South Pacific.

    ebpSource Limited, the leading global experts in the field of international e-billing, e-statements, e-invoicing & payment today announced the appointment of Decillion Solutions as an international reseller partner in the South East Asia and South Pacific region.

    Founded in 2006 by pioneers of the global e-billing and payment industry, ebpSource is the international master distributor for the market-leading CheckFree i-Series™ EBPP and EIPP software platform. Comprised of the most experienced team in the global e-billing industry today, ebpSource and its worldwide integration partners deliver software solutions, consultancy and support to leading financial institutions, payment processors, postal operators and major billers in the telecoms, credit card, utility, manufacturing and logistics sectors.

    Decillion Solutions Group, an NEC company is headquartered in Singapore with offices in Kuala Lumpur, Bangkok, Sydney, Shanghai and a representative office in Jakarta. The company combines niche banking IT services with a sharp focus on providing 'best of breed' banking and payment applications.

    The ebpSource technology offering and track record of successful deployments is a perfect complement to Decillion’s 'best of breed' solutions approach with banks and payment processors. Decillion will be working with ebpSource to deliver world-class e-billing, e-statement, e-invoicing and payment solutions based on CheckFree i-Series™ to financial institutions in the region. “We expect to see a particular focus on the delivery of next generation services through the online banks, for both corporate and retail customers,” stated Helen Chua, Regional Director at Decillion Solutions Group.

    “EBPP and EIPP is not new in Asia. However, many banks have tried in the past and not succeeded due to an underestimation of the complexity of the process and a lack of truly valuable customer features in their platforms. With a field-proven, leading edge solution such as that provided by ebpSource and its experienced team, we are here to help and to assure the banks in Asia of a successful launch which adds real value to the customer experience,” concluded Chua.

    “This collaboration will bring a core foundation of some of the most successful global e-billing, e-statement and e-invoicing services to a much wider community of banks and payment processors in the South East Asia and South Pacific region,” said Steve Wright, Executive Vice President at ebpSource. “It further underlines a commitment from ebpSource to strengthen an already impressive list of reference applications in the region by working with a value added partner in the local financial services sector,” Wright added.

  • ebpSource announces company formation   London, UK: 1st August 2006



    ebpSource
    Limited founded by international electronic billing & payment industry leaders.

    ebpSource Limited today announced its company formation and commencement of trading. The company was established by international e-billing and payment industry pioneers Ken McKay, Steve Wright, John Di Sebastiano and Jianbo Mao.

    Formerly the management team running the international e-billing and payment software division of US-based CheckFree Corporation, the founders established UK-based ebpSource as a specialised provider of electronic billing and payment software, consultancy, implementation and support services.

    From commencement of trading, the company will be responsible for international sales and support of the market-leading CheckFree i-Series™, e-billing, e-invoicing and payment software platform. ebpSource will act as master distributor for the product suite in all territories outside the United States.

    From Europe to Australia, Canada & Latin America to India, China, the Middle East and Far East, ebpSource will be providing the benefit of its extensive e-billing and payment industry experience to banks, payment processors, postal service providers, manufacturing, logistics, telecoms and utility service providers.

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For media enquiries, please contact:

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E-mail:  pr@ebpsource.com

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